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What is allowed and disallowed?
For several reasons, certain things are not allowed on our reseller hosting. If you've got any questions relating to our forbidden content...
Views: 834

What should I set my nameservers to?
For our Linux 1 server, the nameservers are ns1.thesimplehost.info and ns2.thesimplehost.infoFor our Linux 2 server, the nameservers are...
Views: 732

What's the difference between the public_html and www folders, and which do I upload my web files into?
There really is no difference; Your web root (where you upload your web site (web accessible) files to) is the public_html directory. The www...
Views: 251

Why can't I see my Custom Error Pages?
After setting up the error pages in cpanel, you may need to adjust your browser settings to see this pages. If you are using Internet...
Views: 206

I've lost my data, can I get it restored?
Although We performs daily backups of our servers, it should not be relied upon as a failsafe mechanism. Customers are urged to keep their own...
Views: 204

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